The customer shall comply with all Government (Federal and State) COVID-19 vaccination or testing requirements for entry into Western Australia or Kimberley Region. Where the customer does not meet a vaccination or testing requirement:
(a) prior to departure from the customer’s home location, the customer will forfeit any and all monies paid. Where the customer cancels due to travel restrictions other than vaccination or testing requirements, the customer will be contacted and offered a refund or credit note (to be used at a later time), where such an offer is at the absolute discretion of the operator. The operator reserves the right to withhold some monies to cover administrative expenses and other losses, dependent on when notice of cancellation is given by the customer. If the room is cancelled within 48 hours of arrival full payment is required.