Bookings can only be confirmed once full payment is received.
Cancellation of a confirmed booking may be subject to:
- 24 hours and up to 2 days before departure time: 80% refund
- If less than 24 hours before departure time: 50% refund
- If a “no show” on the day of the booked flight: Non-refundable
An amendment to the date of a tour if made less than 48 hours from departure time will incur a 10% fee.
Cancellations by Shoal Air / Kingfisher will be fully refunded.