A booking is only confirmed once we have established and confirmed the requested tour date availability and you have supplied us with a deposit and a completed booking form. Once a booking enquiry has been submitted we will email a PDF booking form to you that you can either email or fax back to us. A 20% deposit is required. This deposit is not refundable. On payment of deposit to Sail Ningaloo Pty Ltd the depositor(s) acknowledge that he/she has read and understand the terms and conditions (found on booking forms) and agree to be bound by them. Reservations will not be held for longer than 7 days without the required deposit and paperwork. Full payment must be received 30 days prior to your departure.
Guests choosing the Twin share or Triple share accommodation options are required to reserve for 2 guests and 3 guests at time of booking. Single occupancy may incur a supplementary rate.
Child rates are available for children between 7 - 15 years old when sharing a stateroom cabin with 2 adults. Children
occupying a separate cabin will incur full fees. Single occupancy may incur a supplementary rate.
Sail Ningaloo Pty Ltd cannot accept any responsibility for the actions of any carrier that might result in the purchaser failing to observe a booking condition.
Sail Ningaloo Pty Ltd is not responsible for any expenses incurred by cruise participants in preparing for this trip including airline tickets transport and transfer arrangements accommodation or special clothing.
Notification of cancellation must be received in writing.
In the event of a cancellation up to 30 days prior to departure date no refund is given.
Cancellations over 30 days prior to departure date will receive an 80% refund.
Where full payment has been made and we can re sell the ticket before departure we will refund your payment less 20%.
Where travel has been booked with a Travel Agent we cannot guarantee refund of the travel agents deposit component.
Sail Ningaloo Pty Ltd reserves the right to cancel an itinerary before departure for any reason whatsoever which may make the trip inadvisable. In this instance guests will be given the option to transfer their charter to an alternative date otherwise all payments received will be promptly refunded in full and this refund will be the limit of Sail Ningaloo Pty Ltds liability.
Government Requirements / COVID-19
Where a tour is cancelled or is unable to proceed due to any COVID-19 restrictions imposed by a Government (or any other authorising body) or such restrictions are extended or re-imposed Sail Ningaloo will use its best endeavours to contact Guests about their tour in a timely manner. In such circumstances Sail Ningaloo may offer Guests at its absolute discretion a: transfer to an alternative departure date (subject to availability); or
credit for the original value paid (credits are not redeemable for cash and additional costs may apply at the time of re-booking).
Guests shall comply with all vaccination and or testing requirements and or directions by: the Government (Federal or State);
Western Australian health authorities; or
Sail Ningaloo in relation to COVID-19 (or any other disease or virus) for entry into Western Australia or to access Sail Ningaloo’s premises tours or services.
All Guests booked to travel with Sail Ningaloo will be required to be fully vaccinated for travel from 1 February 2022. Proof of vaccination may be required prior to entry to Sail Ningaloo’s premises or participation in Sail Ningaloo’s tours at Sail Ningaloo’s absolute discretion. Where there is any inconsistency between the date specified in this paragraph for vaccination and any requirement or direction issued by the Government (Federal or State) or Western Australian health authorities any such requirement or direction issued will prevail.
Guests must adhere to all reasonable and lawful requests of Sail Ningaloo including but not limited to social distancing requirements and hygiene standards. Guests may be required to undertake a temperature test via a non-contact thermometer and or a COVID-19 test prior to commencing the tour and at any time during the tour. If a non-satisfactory result is returned or Guests refuse to comply with Sail Ningaloo’s requests Sail Ningaloo is able to refuse entry to Sail Ningaloo’s premises or cancel the tour (including in circumstances where the tour has already commenced). All out of pocket expenses incurred by Guests as a consequence will be at Guests’ own expense. Guests shall not be entitled to any refund of any monies paid by Guests to Sail Ningaloo under these circumstances.
Where Guests are unable to meet any vaccination or testing requirements and or directions (including where any such requirements are introduced subsequent to the booking) Sail Ningaloo reserves the right to decline the booking cancel the booking or refuse entry to Sail Ningaloo’s premises or participation in Sail Ningaloo’s tours at Sail Ningaloo’s absolute discretion and at the Guests’ cost.
Where the provisions of this paragraph apply Guests release and indemnify Sail Ningaloo from any liability loss or damage or any nature that may occur to Sail Ningaloo or any other person including but not limited to persons departing on the same tour. Such liability loss or damage may include but is not limited to cancellation of the tour or any activity serious illness or death of any other person or where other persons determined to cancel their tour.