Cancelling your Booking
10. We understand that from time to time you may need to cancel your Booking.
11. If you cancel your Booking then the following cancellation policy applies:
a) If you book more than 30 days before your Arrival Date you may cancel your Booking within the Cool Off Period and receive a full refund.
b) If you cancel your Booking more than 72 hours before the Arrival Date you will receive a full refund minus a $30 administration fee.
c) If you cancel your Booking less than 72 hours before your Arrival Date you forfeit all monies and will not be entitled to any refund.
12. If you are a No Show your Booking will be cancelled and you will not be entitled to a refund. That is you will still be required to pay the full amount set out in your Booking.